We have been getting some customer inquiries about the MOZO shoes on eBay that cost under $20. How is that possible when the shoes on our website retail for $99 and $149.99? Well, as you know we re-launched our company in the fall of 2008. During this process we upgraded the slip-resistance and cushioning technologies in our shoes. We also changed the branding, logo, and website for our company. The products that you find on eBay are not slip-resistant and they were our older models/products. We sold these shoes to the Deckers Factory Outlet Store in Ventura, CA. These products were sold at a discounted price because we were unloading our old inventory to make room for the new products.
The shoes on eBay are not the same shoes that we sell on our website. Many of the sellers on eBay have also falsified information about the product that they are selling by copying/pasting information directly from our website. The shoes on eBay are not covered by our Unconditional Guarantee and they cannot be returned/exchanged for our newer products because they were purchased at a closeout price.
Some examples of these MOZO products on eBay that “retail for $149″:
*Please note that we discontinued brown, and the branding on many of the products you find on eBay is that of MOZO before it was re-launched in October, 2008. Also, none of the products on eBay retail for $149, even though many of them state that they are.
Feel free to send us any comments or questions about this issue, and we would be happy to assist you.
- your friends at MOZO
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